Why is my exported video not validating?
In Short
In Milestone, privacy masks can be embedded during export, and that changes the exported file content from the original SWEAR-protected recording.
Explanation
SWEAR validates the original recorded video as it exists in Smart Client. In that environment, privacy masks are not embedded in the recorded source, so validation succeeds.
When you export video, Milestone can embed privacy masks into the output file. Embedding a privacy mask alters the video content, which can cause validation to fail because the exported file no longer matches the original protected content.
To export video that SWEAR can validate: 1. Remove privacy masks before export. 2. Export as an Individual File in .MKV format. 3. Re-run validation on the exported file.