Milestone FAQs
Find quick answers to common questions about using SWEAR products.
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How does SWEAR integrate with Milestone?
SWEAR is a Milestone partner plug-in. Full FAQ ↗
Does SWEAR impact Milestone VMS performance?
No. SWEAR works alongside recording. Full FAQ ↗
How do I know if SWEAR is hashing and protecting video in the blockchain ledger?
If **T** and **U** counters keep increasing in the **Status** tab (about every 10 seconds), SWEAR is actively hashing video and uploading records to the ledger. Full FAQ ↗
Why is my exported video not validating?
In Milestone, privacy masks can be embedded during export, and that changes the exported file content from the original SWEAR-protected recording. Full FAQ ↗
SWEAR Plugin Tab Missing in Milestone Export
If the SWEAR Plugin tab is missing in a Milestone export, the export files are usually blocked by Windows or being run from a network location. Copy the export locally, unblock all files, then reopen `SmartClient-Player.exe`. Full FAQ ↗